Job description
We are looking for an eCommerce Manager to join our omnichannel retail client, who will work with the broader team to develop & implement all digital activities to grow & enhance the company's online presence, digital footprint and improve user experience, engagement & conversion.
Key Responsibilities:
Key Skills:
If you'd like to hear more about this position, please reach out to Kim@thedrivegroup.com.au
Key Responsibilities:
- Ownership of on-site search, with the responsibility to analyse usage, disseminate insight to the wider team and optimise
- Ownership of on-site merchandising, driving cross-/up-sell to increase UPT and AOV, with the responsibility to analyse the impact and optimise
- Collaborate with the team on optimising the website customer experience/journey, feeding into decisions on content, functionality and layout across the site (e.g. homepage, navigation, PDP)
- Collaborate with the CRM manager, feeding into the CRM strategy, email planning and segmentation/personalisation from stock and product perspective
- Product data management - ensure that all product data is on the website's sites including images, descriptions, product detail, and prices.
- Web Analytics – monitor and measure site performance, while using this to make recommendations and improve performance.
- Identify areas of underperformance and develop strategies to improve
- Measure online conversion and identify tactics internally and with third parties to improve conversion rates
Key Skills:
- 5+ years experience in fast paced, multi-brand websites (ideally multi-channel) in a similar role.
- Experience with eCommerce technologies such as; Hotjar; Yotpo; Klevu; Product Search Filter Ap; Free Gift App; Preezie; Shopify Plus.
- Ability to lead, develop, and motivate a small team of direct reports
- Demonstrated experience on
- Excellent attention to detail.
- Strong communication skills with C level stakeholder management skills.
- Experience using analytic tools to measure performance.
If you'd like to hear more about this position, please reach out to Kim@thedrivegroup.com.au