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Level 2 Support Engineer

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Level 2 Support Engineer

Contract type: Permanent
Location: Melbourne
Industry: Infrastructure & Network Support
Salary: up to $85k plus super
Reference: L2- melb

Job description

Level 2 Support Engineer
* Up to $85k plus super
* wfh/ onsite
  
TheDriveGroup are currently partnered with a growing MSP, who are looking to add to their service desk team, due to client growth.
  
This role is a mix between office and onsite, and after probation there is a wfh option.

About the role:
  • You will be working across the Level 2 escalations that includes; 
    • Supporting Endpoints, Servers and Networks.
    • Configure, troubleshoot and remediate issues with firewalls, network switches, virtual infrastructure and more.
    • Remote support of servers, desktops, applications, and cloud services in Microsoft-based environments.
What you need:
  • 3+ years Experience in a MSP environment - MUST
  • Office 365, Azure AD, and Intune experience
  • Windows Server - install, config, maintain etc
  • Networking experience; configuring/ troubleshooting firewalls, switches & routers
  • Current Australian drivers license
Whats in it for you:
  • Onsite parking
  • Paid certifications
  • Birthday gift
  • Quarterly social events  
They are conducting interviews this week!
  
If you're a technology-loving, problem-solving person who loves to have a good laugh at work as well this is a good role for you.
  
**For this role you must have full working rights in Australia with a valid drivers license to be considered for this role.
  
If you have any questions about this role or others we have available you can email our team directly via natalie@thedrivegroup.com.au
  
For The Latest Jobs, Tech News or to 'Introduce A Friend' for a $1000 Referral Fee - Follow Us On Linkedin:
  
https://www.linkedin.com/company/thedrivegroup
  
TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry.
  
We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.

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