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  • Application Support Analyst

    Application Support Analyst - Retail Billing - Orion Application This is a key role providing day to day support across the business applications as well as providing your advice on business critical systems. You will also be responsible for the identification, scoping and co-ordination of enhancements related to the billing environment. What you will be doing Providing day to day support on the billing environment including overnight batch processing, ensuring maximum availability, and managing problem resolution as required. Providing advice on the capabilities of the system to meet business needs and, research solutions to issues and for the provision of new capabilities as required. Facilitate requirements analysis and IT design of new capabilities with internal and vendor IT teams. Developing and/or review User requests, coordinate the validation, approval, and implementation of updates or enhancements to business users and IT Change mana...

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