Due to continued growth, they are looking for a strong Account Manager to join the Sydney team, focusing on client success, client retention, and upselling new products and services.
About the role:
- As an Account Manager, you will ensure that clients are using the company products to their full potential and receiving a return on investment
- You will develop an excellent understanding of the businesses you work with, and build relationships with key stakeholders
- Client retention and upselling will be a key part of this role and will determine your success in the position
- Other responsibilities include onboarding of new clients onto the platform, as well as product training
- You will act as a bridge between the client and other internal teams, such as Development & Engineering, to help improve the products
- To be considered, you will have at least 3 years' experience in an Account Management or Customer Success focused position
- The Account Manager will ideally have previous experience representing a SaaS focused product or platform
- As the company's products are primarily Data Analytics tools used for Digital Marketing purposes, experience in at least one of those areas is needed
- You will be a highly professional individual, with excellent presentation and communication skills, as well as a hunger and drive to succeed
If the above sounds like something you'd be interested in, click the links to apply now! Interviews are happening ASAP, so get in quick!
For extra information, please contact Matthew Cook via Matthew@thedrivegroup.com.au
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