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Application Support Analyst

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Application Support Analyst

Contract type: Contract
Location: Sydney
Industry: Infrastructure & Network Support
Reference: Appsupport-gs

Job description

Application Support Analyst - 6 month rolling contract
* $500-550 p/d inc super
* Hybrid role, wfh 2/3 days per week 

TheDriveGroup are partnering will a well known business who are looking to add an additional application support analyst who will be responsible for investigating application issues and diagnosing the root causes whilst minimising service disruption.

Key Responsibilities:
  • Plan and implement regular system upgrades 
  • Determine the root cause of issues & address the issues
  • Respond to the issues and create tickets and escalate to next level support /high priority incidents team if required
  • Configuring and managing alerts across all business systems
  • Provide technical Support via ITSM tooling 
Key Skills Required:
  • Experience in application development or software development is good to have
  • Strong research and analytical skills for investigating and exploring application integration issues and products
  • Experience with logging, monitoring and auditing technologies such as Splunk, Datadog, AppDynamics, Splunk Observability
  • SQL queries (mySQL, SQL)
  • Experience with tools such as Jira and Confluence
  • Experience in CI/CD -comfortable with Ansible, Terraform, Jenkins
  • Familiarity developing with AWS services stack
  • Languages such as Javascript, AngularJS, React, HTML5
They will interview next week with a only a 2 stage process!

If you have any questions about this role or others we have available you can email our team directly via

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TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry. 

We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.

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