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Digital Business Analyst

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Digital Business Analyst

Contract type: Permanent
Location: Sydney
Industry: Project Services & QA
Reference: KBBA

Job description

Our client is looking for a Digital Business Analyst to join their expanding team.
This is a unique opportunity to be part of an iconic Australian brand and to work within a passionate and talented team at a pivotal moment in their digital growth.
Key Responsibilities:

  • Lead in the analysis, design, and implementation of digital projects across the websites helping to bring the best customer experience and digital practices.
  • Manage and lead requirement gathering, stakeholder engagement and technical implementation working with both internal and 3rd party partners.
  • Prepare detailed requirement specifications, functional specifications, use case and work-flow diagrams and manage the requirements throughout the project lifecycle
  • Lead UAT testing in conjunction with the eCommerce team and stakeholders, including the design and execution of test cases and scenarios.
  • Establishing of working groups for projects, creating project briefs, outlining responsibilities, timelines, and ensuring all working group members are engaged and delivering to scope and timelines.
  • Assist with gap analysis, roadmap planning and developing proof-of-concepts for testing.
  • Troubleshooting and helping assist in resolving any issues across the digital landscape, working with various 3rd party vendors to resolve.
  • Helping establish best ways of working across the eCommerce and wider stakeholder group to ensure smooth operational processes are followed.

Key Skills you'll have:
  • 3 years of Business Analyst experience working on major eCommerce projects.
  • Strong technical background.
  • Excellent communication and stakeholder management skills.
  • Significant experience in creating requirements specifications process models for Ecommerce projects.
  • Great mentor with the ability to coach the team through complex technical tasks/systems.
  • CMS Experience Ideally with Salesforce Commerce.
  • Experience using or exposure to a product Information Management System ideally Comestri.
  • Knowledge of agile project management methodologies
  • Have an analytical mind and be a creative problem solver.
  • Have working knowledge of HTML.
  • Ability to communicate complex processes in clear, non-technical terms to all business partners and stakeholders.
If you'd like to hear more about this opportunity or see the full JD, please send your CV to