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IT Account Manager

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IT Account Manager

Contract type: Permanent
Location: Sydney
Industry: Infrastructure & Network Support
Reference: accountmanager

Job description

IT Account Manager
*Castle Hill

*$80-110k plus super + comms

An exciting new opportunity is available for an Account Manager at a collaborative MSP 

What you need;
  • Experience in technical account management or a similar client-facing role at a Managed Service provider
  • Proven track record of successfully managing and resolving technical issues for clients
  • Experience with IT service management and ticketing systems
  • Build sales pipeline through identifying opportunities to position new technology or make use of existing
  • Demonstrated ability to serve as the primary point of contact for clients, ensuring a deep understanding of their business objectives and challenges
  • Proven experience developing a deep understanding of the clients business, their current and future plans
  • Proven track record of collaborating with clients to develop IT roadmaps, aligning technology investments with strategic business goals
  • Be provided with a company-issued Microsoft Surface device 
  • Receive a special welcome gift as a warm introduction to our team.
  • Enjoy birthday gift
  • Professional growth and development.
  • Thrive in a friendly and supportive team environment.
  • Participate in quarterly social events and experience our genuinely awesome team culture.
  • Company car (must have a valid Australian drivers license)
If you have any questions about this role or others we have available you can email our team directly via

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