IT Account Manager

IT Account Manager
*Castle Hill
*$80-110k plus super + comms

An exciting new opportunity is available for an Account Manager at a collaborative MSP 

What you need;

• Experience in technical account management or a similar client-facing role at a Managed Service provider
• Proven track record of successfully managing and resolving technical issues for clients
• Experience with IT service management and ticketing systems
• Build sales pipeline through identifying opportunities to position new technology or make use of existing
• Demonstrated ability to serve as the primary point of contact for clients, ensuring a deep understanding of their business objectives and challenges
• Proven experience developing a deep understanding of the clients business, their current and future plans
• Proven track record of collaborating with clients to develop IT roadmaps, aligning technology investments with strategic business goals

Benefits;

• Be provided with a company-issued Microsoft Surface device 
• Receive a special welcome gift as a warm introduction to our team.
• Enjoy birthday gift
• Professional growth and development.
• Thrive in a friendly and supportive team environment.
• Participate in quarterly social events and experience our genuinely awesome team culture.
• Company car (must have a valid Australian drivers license)

  
If you have any questions about this role or others we have available you can email our team directly via natalie@thedrivegroup.com.au

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TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry. 

We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.