IT Support (Field Technician)

IT Support (Field Technician)
* Frankston
* $60-75k plus super 

TheDriveGroup are working with a family owned small MSP where you will be part of the company, and not just a number. 

What will you be doing:
- Provide On-Site and Remote Support to our clients.
- Be the First point of call for IT support queries and service requests.
- Provide 1st and 2nd level support, troubleshooting and resolution to our clients.
- Configure and deploy IT equipment (PCs, Tablets, Phones, Networking equipment etc.)
- Perform physical PC repairs/hardware replacements.
- Liaise with vendors and external support groups for repairs, maintenance and support.

What you need:
- MSP experience is a MUST
- Office 365, Azure AD, AD, 
- Exchange, SharePoint and Teams.
- Remote Support tools such as RDP, Team Viewer Etc.
- General Desktop, Laptop and Smart Phone troubleshooting skills.
- Network troubleshooting skills, DNS/DHCP
- Own car and license 

If you have any questions about this role or others we have available you can email our team directly via natalie@thedrivegroup.com.au

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TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry. 

We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.