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Level 2 Support Engineer

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Level 2 Support Engineer

Contract type: Permanent
Location: Melbourne
Industry: Infrastructure & Network Support
Salary: up to $85k plus super
Reference: L2 melb

Job description

Level 2 Support Engineer
* Up to $85k plus super
* Docklands
* 4 days wfh, 1 day in the office 

TheDriveGroup are currently partnered with a growing MSP, who are Microsoft gold partner looking to add to their service desk team, due to client growth. 

About the role: 
You will be working across the Level 2 space as and when needed, and being a client liaison.

Supporting Endpoints, Servers & Networks- you will also get a chance to delve into the realm of cyber security working across their cloud infrastructure!  

You will also assist with project work and deployments as required. 

What you need: 
- Minimum 5 years + experience in IT
- Experience in MSP environments - MUST HAVE
- Office 365, Azure AD, and Intune experience
- Defence and N-able experience (would be a stand out to have)
- Config & troubleshooting switches, routers and firewalls - MUST HAVE 
*Australian Citizenship is required for this role due to gov clients

Best part is, this is a quick couple-stage process and they will interview NEXT week! 

This company will also pay for your certifications as well & have training plans in place from day 1 to get you to your goal!! 

If you're a technology-loving, problem-solving person who loves to have a good laugh at work as well this is a good role for you. 

If you have any questions about this role or others we have available you can email our team directly via natalie@thedrivegroup.com.au

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TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry. 

We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.

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