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Service Delivery Manager

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Service Delivery Manager

Contract type: Permanent
Location: Sydney
Industry: Infrastructure & Network Support
Salary: up to $130k plus super
Reference: SDM-1

Job description

Service Delivery Manager
* Up to $130k plus super 
* Strathfield
* On-site daily 

TheDriveGroup are partnering with a growing company that is looking to add a well-versed and experienced Service Delivery Manager to be onsite with a fabulous school. 

What you will be doing:

- Manage day to day operations
- Create and maintain a customer service culture at the school
- Develop and maintain a strong and harmonious technical services team culture
- Develop, implement, and maintain well-documented and efficient policies 

Experience you need to have: 

- Experience as an SDM
- Managed ITIL processes
- Connectwise ticketing tool
- Managed staff 
- Have developed meaningful reporting, and detailed analysis
- Education experience a plus 

You MUST be okay with working 5 days on site. 

For this role, you must have experience working within an MSP environment and have full working rights in Australia.

If you have any questions about this role or others we have available you can email our team directly via

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TheDriveGroup is 100% committed to improving meaningful diversity in the technology industry. 

We partner with clients who embrace diversity and seek candidates across all backgrounds, abilities, genders, sexualities, cultures, and faiths.

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